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All memberships renew monthly and you can cancel at anytime.
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All packages are activated on date of purchase. To use gift cards or sports vouchers as a payment method, please reach out to us via live chat.
All packages are activated on date of purchase. To use gift cards or sports vouchers as a payment method, please reach out to us via live chat.
To use sports vouchers as a payment method, please open the live chat and choose the option “Pay with sports vouchers” so that we can provide you with step-by-step instructions appropriate for the kind of vouchers you’d like to use.
Once your payment has been processed on our end, we will add the package of your choosing to your account and send you a confirmation message.
Currently, we accept accept all major bank and credit cards as well as sport vouchers such as ePassi, Edenred and Smartum.
Unfortunately, at this time we do not offer student discounts.
We’re completely cash-free but accept all major debit and credit cards as well as sports vouchers.
To use a gift card as a payment method, please open the live chat and choose the option “Gift cards” and then “Use a gift card”.
The chat will then lead you through applying your gift card toward a purchase.
Gift cards are valid for 1 year after purchase. These terms will be displayed at the bottom of all gift cards purchased from our website.
You can purchase a gift card through the Gift cards link located at the bottom of our website. At the moment, we only offer digital gift cards.
It sure is! We offer flexible extension add-ons for purchase that allow you to extend the validity period of any class package for as long as necessary.
To request a payment link for an extension, please explore our extension add-ons on our Extensions page.
Yes, you can! To purchase an extension for any active or expired package with unused visits remaining, please fill out the form available on our Extensions page.
You can purchase a gift card through the Gift cards link located at the bottom of our website. At the moment, we only offer digital gift cards.
The expiry date is the latest date you can take a class with that class package.
It’s not possible to register twice for the same class with one account, as accounts and packages are intended for individual use only.
For this reason, we recommend that all class attendees create an account for themselves in our booking system.
Yes! If you need to take a break from our classes, please request one here.
The freeze will start from the date your request is submitted and cannot be applied retroactively. The first hold is complimentary, and any following holds are possible with a $10 administration fee.
After you use your monthly access, you can buy member top-ups at the member price shown at checkout.
Your price stays the same while you remain continuously active and while this plan remains offered.
If we ever make a material change, we’ll give 30 days’ notice and you can cancel before it takes effect.
Yes, please select “Pay with sports vouchers” on our chat for further instructions.
Due to manual processing required, please complete the steps ≥ 3 business days before your renewal to have it cover the next payment.
If it’s later, your card may be charged for that cycle and we’ll apply the benefit to the following renewal.
Your package may have expired or will expire before the scheduled class.
In this case, you can try booking classes that will be held before your package expires or extend the validity period of your package (5€ for 14 days) using one of our extensions.
To book a class for another person, open the chat on our website and choose the option “Book for multiple people”.
The chat will then lead you through creating a reservation on their behalf with the use of a payment link for their drop-in visit.
Please note it is not possible to share visits from your package to create a reservation for another person.
Our class schedule is usually available for booking up to 4-8 weeks in advance.
When a class is full, you can book yourself onto the waitlist.
You will automatically be placed into the class up to 12 hours before the start time of class and notified via email if and when a spot becomes available. Be sure to check your email notifications are turned on in your account settings.
If a spot becomes available later than 12 hours prior to class, you can manually add yourself to the class from your account.
Keep checking the class list and keep your fingers crossed as the waitlists often move!
Yes. While the pricing option will not be used until you receive a spot from the class, the system will check for an available pricing option when you’re added to the waitlist.
To check on your waitlist status: